by Alexander Viter | Aug 4, 2022 | Government, Learning & Development
Civil servants, working at the front line, in service delivery and in the back office, play key roles in the value chain for delivering public services to citizens and businesses. Based on this, public administrations are interested in planning, developing and...
by Alexander Viter | Aug 1, 2022 | Government, Learning & Development, Video
Recently, more and more attention has been paid to the application of citizen-centric principles in the creation of public services. DELA (Digital Era Leaders Academy) also did not stand aside and tried to find out the key issues related to building a citizen-oriented...
by Alexander Viter | Jul 15, 2022 | Government, Learning & Development
In the “Digital Government” section, we will share with you case reviews, expert opinions, expert recommendations and much more useful information for the successful implementation of a digital strategy in public administration. And let’s start with...
by Alexander Viter | Jul 15, 2022 | Government, Learning & Development
«You can predict the future with the same success as seeing a man in a fireman’s uniform and predicting that he will put out a fire»Honore de Balzac Indeed, based on the information or data we receive, we can draw conclusions and even predict what might happen....
